JD Powers “Enterprise Ranks Highest in Overall Customer Satisfaction for Fourth Consecutive Year” http://www.jdpower.com/press-releases/jd-power-2017-north-america-rental-car-satisfaction-study
Stuff happens. We take pride in our customer service – assisting you make things right if you have an issue with a car company. The sooner you make us aware of an issue the better.
I had to make last minute day trip to Kona and I couldn’t find a rental car for under $120 FOR THE DAY which is totally ridiculous. I found Discount Hawaii Car Rental and couldn’t believe it when I actually got a confirmation code both from them and Enterprise within 25 minutes of requesting a quote, at 11:30pm on a Monday night no less.
Guess what I paid, when everywhere else was saying either $120 or completely sold out– $26+tax totaling just over $30. AWESOME and so fast! No trouble when I picked up the car, everything was taken care of.
I highly recommend checking them of when you’re looking for a car, especially if you’re in a rush.