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I just called Discount Hawaii Car Rental regarding a Thrifty Car Rental Lihue reservation with some questions. I had the most pleasant exchange with a gentleman named Ron. He was helpful, professional, and friendly. Just wanted to say he's a great employee and a great asset to you. Please recognize his excellence!!
We had smooth and seamless rentals in Maui and Kauai using Discount Hawaii Car rental! Did have a hiccup in Honolulu with a huge wait time but that was no fault of DHCR and due to Spring Break, Covid and Staff Shortages. Would definitely recommend using Discount Hawaii Car Rental. They cared about the customer and got us better pricing when rates changed. Easy to communicate with too. Two thumbs up!
This company is absolutely amazing! The pricing is always great and the customer service is beyond compare.
We have been coming to Kauai for years, and have used Discount Hawaii Car Rental for about the last 10. I am a comparison shopper and always check out Costco for their prices, but Discount Hawaii always beats them. Costco used to include an extra driver for free, which was enticing, but now Discount includes 2 extra drivers for free. This has been so helpful as we usually travel with friends and family. While the cars come from the various rental companies, some better than others, they have always honored the reservation to the dollar (sometimes a few pennies different, but who cares?) Changes are easy to make and the people I have spoken to on the phone have the Aloha spirit. Love them.
Get your car rental for less from Discount Hawaii Car Rental!
We ended up with Advantage, but we saved a few bucks thanks to these guys. That's basically what this is, shaving off a few bucks!
Overall, save your money and come here.
Dixie from Discount Hawaii Car Rental was absolutely fantastic. Rental prices are insane now, and she suggested we change our rental timeline by a day, and in doing so the total rental cost lowered by over 60%! She was so helpful, and this company is incredible. She gave advice about best spots on the island, and their cancellation policy is unbeatable - no questions asked cancellation at anytime, since they don't take your card info. 10/10 would recommend using them!
Please accept our ALL-STAR THANK YOU to JUSTIN!
Justin was oh, so helpful assisting me in understanding & navigating the rentalcover program.
After forwarding the link, he kindly & patiently explained how to reinstate a policy that we had cancelled.
I so appreciate his offer & willingness to stay on the phone & walk me through the process.
My husband & I were uncertain how to proceed & Justins calm manner was very reassuring in the steps we could take.
We are relieved, grateful & confident that we now know how to reinstate the policy & receive the coverage needed.
Thank you so much, Justin!
I can't rave enough about Sandy at Discount Hawaii Car Rental! She not only helped me fix my car rental reservation after the airline changed our flights--ultimately saving me hundreds of dollars--but she also took the time to advise me on fabulous places to go in Maui and Kauai. I am so impressed by the level of customer service and care from this company. Sandy is a miracle worker, and she made my day!
"I always get the best deal using discount hawaii car rentals!! I shop around and they always beat anything else!! Even Better than my airline employee discount!!! I’ve used them SEVERAL times! Always wonderful service, great cars from the same company’s your use to, thrifty, hertz ect and in Maui u get ur car right at the terminal!! Super convenient!! I only use them now!! I’m a very happy customer”
“Wonderful friendly helpful service and great car rental rates. I have used them for about 4 years now and there is no point even checking anywhere else as their rates are always the best.”
"Had to change my reservation multiple times (maybe 5 times) due to weather related travels delays. The team here is absolutely fantastic to deal with. They are professional, quick to respond, and very proactive. When one of my reservations was in jeopardy, they made a backup reservation “just in case.” Can’t day enough good things about this company."
"I have rented multiple vehicles for many years with these fine people. They are friendly, helpful and very knowledgeable about their business, in addition to being masters of customer service. You will not regret using Discount Hawaii Car Rental."
"Amazing deal, great car selection, quick and easy.... used them on maui and kona, will use again."
"Rented from them for more than 10 years. Good service. Very easy to deal with."
"I LOVE discount Hawaii car! They always have the lowest rates and best customer service! Highly recommend! You won’t be sorry! I’ve never had any issues renting though them! We go at least 2-3 times a year and they never disappoint."
"I traveled for over 8 years dealing with car rental agencies and I have never experienced better customer service than I have with Discount Hawaiian Car Rental.
They not only notice and booked better deals for me but I called one evening when they were closed but didn't leave a message and they called me back the next day."
I have never experienced such outstanding customer service with the national branded agencies or other for that matter.
I will never rent from anyone else."
"Discount Hawaii Car rentals got us the BEST deal for our vacation, we have never used them before and I was amazed what the did for us. We have been going to Maui for 25 years and never had customer service like this. I will be letting all my friends and family know about the great folks. Thank you Linda and Discount Hawaii Car Rentals!"
"I always use them when we travel to Hawaii (about 5 times now) and they've always been great. prices are so good and we've never had any issues with them. I've used them on 2 islands now. the rest of my family also uses them for their yearly trips. great service, great prices, great cars.....can't beat that! I recommend them to everyone that I know when I find out they are going to hawaii!"
"Love booking with these folks. I book way ahead and if the price goes up I feel good and if price goes down I cam just book a new reservation first and then cancel the earlier one with no hassle and no fees. Plus you can often get a 2nd or 3rd extra driver at no added cost. I have gotten really nice cars from the vendors they work with."