Dollar Car Rental Terms
DOLLAR CAR RENTAL
PLEASE SCROLL TO THE BOTTOM FOR LOCATION INFORMATION FOR PICK UP AND DROP OFF
Dollar Rent A Car was founded in Los Angeles, in 1965, where its executive offices remained until 1994. August 1990 saw the acquisition of Dollar Car Rental by Chrysler and became part of its Pentastar Transportation Group. In August 1994, Dollar relocated its world car rental headquarters to Tulsa, Oklahoma. In 2012, Hertz Global Holdings, Inc., acquired Dollar Thrifty Automotive Group Inc.
Dollar Car Rental has approximately 570 locations in 61 countries, including approximately 260 within the United States and Canada. Dollar has locations on all of the Hawaiian Islands, complete with a small office in Honolulu that manages all of the Dollar Car Rental Airport and Hawaiian locations.
Working with Dollar Car Rental
We have a very good relationship with the staff at Dollar Car Rental in Hawaii. Our staff work closely with our counterparts at Dollar to help make sure every customer is satisfied with their rental car.
Dollar has been very generous in offering our company discounts on young driver fees at $8/day plus tax instead of their regular charge of $29/day plus tax. Look for the rates that show this young driver option in our search results. Dollar is one of the few companies that rent to drivers as young as 20 years of age in Hawaii. With Dollar you are also able to add two free additional drivers at the counter, saving even more money, and giving you the freedom to have extra drivers share the driving on your trip.
Dollar Car Rental FAQs
Does Dollar Rent a Car take debit cards?
Dollar allows a debit card at all of their corporate Dollar Car Rental locations. Debit cards issued under a VISA, MasterCard or Discover logo, which draw funds directly for a cardholder’s linked bank account may be used at the beginning of a rental if the reservation for the rental was made 24 hours prior to vehicle pick up. . If the reservation is not made 24 hours prior to the pick up time, or if you are renting an economy car, as well as some larger vehicles, please read the DETAILS to find out if you qualify to use a debit card. You must show a valid driver’s license and one other form of identification and proof of a return travel ticket from an Airline or Cruise.
What kind of cars does Dollar Rent a Car have?
Dollar has virtually every class of car available at their Hawaii locations, including 4 door Jeep Wranglers, Large Vans, and various sizes of SUVs.
Does Dollar Rent a Car charge for under 25 drivers?
We have an arrangement with Dollar - all drivers 20-24 that book using our rates that show the $8/day young driver rate, will only be charged $8/day plus tax per young driver as long as you book a car that qualifies for those rates in the search details.
Does Dollar Car Rental have a military discount?
With our discounted rates, there are no further discounts available.
Is Dollar Car Rental reliable?
Dollar is very reliable. Be prepared when you arrive at the counter, knowing whether you already have insurance, etc., and you will find Dollar very co-operative. The Dollar counter staff may offer you added options such as gas packages, and GPS devices, their insurance packages, and it is up to you to decide if these items are necessary. You are the one that decides what you wish to add at the counter.
How much is Dollar Car Rental insurance?
There are different policies available at the counter for different coverage items. Each has its own individual rate. Coverage can be costly, depending on your own needs. Coverage can be over $35 per day when purchased at the counter
Does Dollar Rent a Car charge for additional drivers?
Yes, Dollar normally charges at least $13.50/day for additional drivers. With our benefit package with Dollar, you can add up to 2 free additional drivers, saving you upwards of $27/day.
Dollar Car Rental Terms and Conditions
Dollar Car Rental Requirements
Valid Driver’s License with major credit card or debit card in the renter’s name.
Minimum Driver Age 20 years
Contracted Rate Benefits
- TWO FREE Additional Drivers – Save $13.50/day/driver
- Reduced Young Driver (20-24) Fee $8/day – Save $21/day
Approved Credit Cards
- American Express
- Carte Blanche
- Diners Club
Additional Dollar Information & Requirements
Driver must be 20 years of age and have a valid driver’s license and have a major credit/debit card** in their name. Young Drivers (20-24) are subject to a Young Driver Fee. A hold will be placed on all credit card/debit cards for the amount of the rental plus a $200-$500 security deposit. (subject to change)
Base rates do not include optional insurance, taxes, the Vehicle Licensing fee, the applicable Airport Concession Recovery Fee and the Hawaii Highway Revenue surcharge. Renters will be responsible for all charges directly to the rental location.
Weekly rates can be based on 5 – 7 consecutive days rental on one island only.
24 hour advance booking recommended. No other coupons or discounts apply. All rentals are subject to the standard terms and conditions in effect on the rental date. All prices USD and subject to HI taxes. All rates, taxes, options, and additional charges are subject to change without notice.
Dollar Car Rental Debit Card Requirements: Debit cards must have either the Visa or MasterCard logo. Debit cards may only be used in conjunction with proof of round trip ticket (airline or cruise) at the time of rental as well as a second piece of valid ID, for example:
- 2-US Military ID
- 3-Non-Gov. ID w/photo (eg. Costco card)
- 4-Additional credit or debit card
- 5-Current utility statement (same name address as license)
Without proof of a round trip ticket, debit cards are only accepted on return. Customers using debit cards to qualify to rent at the beginning of the rental will be subject to a debit card screening, which may impact the customer’s credit evaluation. If the screening fails to meet our debit card criteria, the customer will be required to present a major credit card in order to qualify to rent. A hold will be placed on all credit/debit cards for the estimated amount of the rental. Dollar will remove the hold at the end of the rental when the final charges are settled.
Dollar Rental Car EARLY / LATE RETURN FEES
If return time varies by more than 24 hours from date and time on Rental Agreement, Early/Late Return fees may apply:
- Early Return (24+ hours early) – $25.00 (one-time fee), in addition to rental charges. Dollar may adjust the rate on the contract to the rate showing online on the day of return, as the original contract has been broken. It is always best to contact Discount Hawaii Car Rental before your pick up or as soon as you know you need to make a change. In some cases we may be able to have changes made without affecting the base rate.
- Late Return (24+ hours late) – A Late Return Fee of up to $20.50, up to a maximum of five (5) days/$102.50, will be applied if you return the Vehicle more than 12 hours after the date and time previously scheduled, and you failed to notify Dollar of such change more than 24 hours prior to your scheduled return time. This Fee will be applied in addition to any change in rental rate that occurs as a result of extending your rental.
- Frequent Flyer Plans: If you are a member of a participating frequent flyer program, you can earn miles with your Dollar car rental. Simply give your frequent flyer number to the agent at the car rental counter, when picking up your car. Dollar charges a handling fee to process frequent flyer claims.
(Optional services as currently offered, may be subject to change without notice)
*Contracted benefits only apply for the pre-negotiated rates posted.
- *Young Driver (20-24) $8/day* else $29/day
- *Additional driver TWO FREE* else $13.50/day
- Child Safety Seat $13.99/day (up to $98 max/rental)
- Garmin Navigation Units $16.99/day
- SurfBoard Racks $35 (where available)
Optional Protection Plans
Policy terms & conditions and rates are subject to change without notice
- LDW $33.99/day
DOLLAR will waive a renter’s responsibility for any loss or damage to a Dollar vehicle, unless the renter has not complied with the Rental Agreement. LDW is not insurance.
- SLI $14.24/day
Provides the renter or any additional authorized driver as listed in the Rental Agreement, with automobile liability coverage against third party claims for bodily injury, including death, and property damage resulting from an automobile accident in the DOLLAR vehicle, during the rental period, in excess of the coverages provided under the Rental Agreement up to a maximum protection of $1,000,000 combined single limit per occurrence. SLI does not provide coverage for uninsured and underinsured motorist protection.
- PPP $6.99/day
Personal Protection Plan (PPP) provides renters with medical and death benefits in and out of the vehicle. Provides passengers with medical benefits for current incidents and provides some benefits for selected items that were stolen from rental vehicle.
- UMP $6.95/day
Uninsured Motorist Protection (UMP) provides the renter, any authorized additional driver and anyone else occupying a DOLLAR vehicle while operated by the renter or an additional authorized driver, with coverage for injuries and damages caused by an owner or driver of an uninsured or underinsured third party vehicle. This coverage is excess over any uninsured motorist insurance available to the renter and provides up to $1,000,000 combined single limit per occurrence.
Dollar Car Rental Locations in Hawaii
Big Island Hawaii
HILO AIRPORT (ITO)
2355 Kekuanaoa Street, Hilo, HI 96720.
This location services Dollar/Thrifty and Hertz – so go to the Hertz desk located across the the Hilo Airport terminal, within walking distance
KONA AIRPORT (KOA)
73-200 Kupipi Street. KONA, HI 96740
Use the Dollar/Thrifty shuttle for pick up and return to/from the Kona Airport, approx 1 mile from the airport terminal.
1 North Kaniku Drive, Kailua-Kona HI 96743
This location is open 0800-1600 (8am – 4pm Monday-Friday,
75-5660 Palani Road, Kailua-Kona HI 96740 located at the King Kam Hotel
This location is open 0800-1600 (8am – 4pm) M-F, closed weekends, but has a drop box for late returns
LIHUE AIRPORT (LIH)
3273 Hoolimalima Place LIHUE AP, KAUAI, HI 96766
For rentals between 10am and 8pm, go to Dollar, but for ALL returns, and rentals between 5am – 10am and 8pm – 11pm go to Hertz – Use the Dollar/Thrifty or Hertz shuttle.
DOLLAR – SHERATON KAUAI
2440 Hoonani Road, Lihue, HI 96756
KAHULUI AIRPORT (OGG)
101 Airport Access Road, KAHULUI AP MAUI 96732
Use the TRAM to the rental car center, then follow the signs to the Dollar/Thrifty Desk
HONOLULU AIRPORT (HNL)
3179 N. Nimitz Highway, HONOLULU AP, HI 96819
Take the Thrifty/Dollar shuttle for pickup and return to/from the Airport – approx. 1 mile from terminal.
2424 Kalakaua Avenue, HONOLULU, HI 96815
Located on the 2nd floor of the Hyatt Hotel. For returns, go to the hotel parking garage, lower level, not across the street. This location services Thrifty, Dollar and Hertz.